Awful customer service

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Kendrickt213's review of Pilot Clothing - www.netclothing.net

★☆☆☆☆

“Awful customer service”

Written on: 12/10/2017 by Kendrickt213 (1 review written)

I ordered a jacket that came with the zip broken. I emailed pilot to ask for a returns parcel. They told me they would refund me for for postage on inspection. I have not received a refund for the postage and they sent me a very rude email blaming me for the faulty zip and the coat now being ruined due to me. Disgusting customer service and I will never buy from there again.

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