Incompetent & ridiculous

★★★☆☆
3.3 / 5
62% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

subbb's review of Phix Clothing - www.phixclothing.com

★☆☆☆☆

“Incompetent and ridiculous”

Written on: 22/09/2011 by subbb (1 review written)

I've been waiting over a year for a refund on an item I never received. I email them about once a month and get the same type of response. That it's being processed. HORRIBLE customer service, they never sent me an item I paid for, and will not refund my money, despite telling me it's being processed. It's been over a year, this is ridiculous. It's unfortunate because they have great products. I will never shop here again. Good luck with them. Hopefully you won't have the problems I did and am having still.

  • Some shirts and a sweater

    Goods purchased & cost

  • Still waiting

    Delivery

  • Value For Money

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