Written on: 08/07/2013 by tranjo (1 review written)
THE DRESSES I BOUGHT FOR UPCOMING WEDDING WERE HORRIBLE,
colour was off ,bad quality and did not look at all like the pictures.
when I voiced my displeasure, with returns department, they offered me 50% refund on the dresses only, even though shipping charges was the bulk of the costs,
which meant I was out of pocket by almost 75%. I also requested photos to be sent to me prior to shipping so that I could check the quality.. but they deliberately sent them after they had already shipped my order. then went on and on about their returns policy and me having to pay for return shipping costs! avoid.
As rated by our community of reviewers
" Great customer service, pleasant experience " Read More
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Written by jadeletitiajardine
" Excellent quality at an amazing price! " Read More
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Written by JudithSmall