Quick & Easy

Click here if this is your business
★★★★★
4.7
From 28 reviews
89.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Johnno1234's review of Outdoorkit www.outdoorkit.co.uk

“Quick & Easy”

★★★★★

written by Johnno1234 on 26/09/2013

I bought a Tilley hat on their website for a great price, but unfortunately I chose the wrong size. I emailed them explaining what I'd done and they reserved the correct size on my order while I sent the incorrect size back to them. I paid for return postage, but they don't charge you a second postage charge for sending out a replacement which is good.

Both hats arrived the next day with Parcelforce, and their customer services team even called me to make sure I'd received the replacement hat and that it fitted me. I now do not shop anywhere else for outdoor bits.

  • Tilley T3 Hat, £53

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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