Written on: 05/08/2014 by blackhawk0093 (1 review written)
Cancelled my order because it was "sorry sold out" - that was the only message I received. Surely they knew the item was out of stock before I ordered? This is simply not an acceptable practice for any business. I am now scrambling to find replacement gear in time for my trip, and have to deal with having a costly hold on my credit card (to their credit, they never charged it, but there is a pending transaction which results in a reduced amount of credit I can use). I can't believe I didn't at least get a personalized and sincere apology and explanation. My trip is in jeopardy and all I get is a three word 'explanation/apology'? Would never shop with again.
As rated by our community of reviewers
" Great value knitwear that delivers on its promises. " Read More
" I have found the service provided from the UK Wool Overs to be exce... " Read More
" First Class - As Usual! " Read More
" The natural choice for an adventure " Read More
" Just what I wanted " Read More