Could not supply what I ordered

Click here if this is your business
2.8 / 5
44% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Ballmj99's review of Outdoor Mania -


“Could not supply what I ordered”

Written on: 28/02/2014 by Ballmj99 (1 review written)

Very disappointing. Immediately after my order, received an email explaining goods were temporarily unavailable at their warehouse and expected in about a week. Very wordy and didn't really instil confidence as it said don't expect an email cancelling to be effective until you get a reply - or call this 0844 number. Seemed like they were nudging you towards calling and spending money on the call. Anyway, after three and a bit weeks another email turned up simply saying my order had been cancelled, reason: out of stock. That was it, nothing else. At least they hadn't debited my credit card. Seems like my experience is fairly typical.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review