Awful service, Do not buy from here!

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tomlinsonmt's review of Outdoor Mania - www.outdoormania.co.uk

★☆☆☆☆

“Awful service, Do not buy from here!”

Written on: 18/12/2013 by tomlinsonmt (1 review written)

I made a substantial order for ski clothes 10 days ago and was told an estimated delivery time of 3 to 5 working days. After 10 days I began to wonder where my good were and when I rang up I was told that none of my items were in stock and I would have to wait until they were back in. They also couldn't give me any timescales for getting anything in stock! Unbelievable!

The excuse I got was that their 'website does not speak to their stock system' so it's always out of date[!!]

If I had not have rung to chase this order up they probably wouldn't have told me that my items weren't in stock at all.

I have now had to cancel my order and try to find all my gear elsewhere. This is a huge inconvenience and I didn't even get an apology.

You would be advised not to order from here.

  • Goods purchased & cost

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    Delivery

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