Fake, Lies, Awful Customer Service

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★★☆☆☆
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Guest's review of Otticanet.com - www.otticanet.com

★☆☆☆☆

“Fake, Lies, Awful Customer Service”

Written on: 30/05/2013

I paid for a pair of sunglass on the 12 days ago. Since then I got no answer to any of mine requests. After 12 days I open a dispute on paypal. Out of a sudden they answered at once and said that their emails was in my spam folder. 1st Lie. 2nd lie: The glassed that was on stock suddenly they were not and they arrived same day with my dispute. They asked to close the dispute in order to send them.... Why?????????? There is no reason to keep open dispute since I got my order and even if I still have it open after the delivery paypal wont give my back any money.... The reason is that there is no option to reopen dispute and they blackmail with delivery. So if the guys still say lies they will keep the money and the glasses and I could not do anything.

At least cancel my order give my back my money.

Please stay away from this site!

Absolutely terrible site and terrible awful customer service.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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