OKdress Reviews - www.okdress.co.uk

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★★★★☆
3.6 / 5
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Latest Reviews

★★★★☆

“Almost perfect fit”

Written on: 24/07/2016 by Cayleeu166 (1 review written)

Have just received my wedding dress ordered on July 6th. Fell in love with this beach wedding dress. Ordered a standard size 10. It arrived packaged well..I was able to track it's progress until it's arrival. Fits well generally needs to be taken in alittle around the bust only. Was concerned by the negative reviews but am very pleased with my purchase. Stunning… Read Full Review

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★☆☆☆☆

“Do not buy from this company!”

Written on: 21/07/2016 by Sincereo331 (1 review written)

This company is hands down the worst company I've ever come across, orderd a dress it's arrived late. As soon as I looked at the dress it looked a mess the sizing is all wrong and the proportions are all over the place unless you walk on stilts these dresses wouldn't fit anyone. That's just for starters, upon inspection I noticed that all the threads were hanging out the zip couldn't be zipped because there were so many threads all along the bottom of the dress were loose threads, seriously… Read Full Review

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★☆☆☆☆

“Does Not Uphold Returns Policy”

Written on: 27/06/2016 by 136Galloway (1 review written)

Selection of dresses ordered in standard sizes to be bridesmaid dresses for a wedding. One was too small, contacted OKDress several times, to be told no returns or exchanges, DESPITE there being a policy on the website. I could understand if this was a custom made dress, but it isn't. Called several times, three of which the employee HUNG UP on me. DO NOT USE. What's the point in having a returns policy if it isn't followed. Poor service. Poor value. AVOID!… Read Full Review

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★☆☆☆☆

“Do not buy from okdress. ”

Written on: 17/04/2016 by Goodmanho48 (1 review written)

Before I ordered my prom dress from okdress I read the returns policies to make sure that I could return the dress in case it didn't fit me well. When the dress came it was HUGE on me so I emailed the website saying that I would like to return it and asking which address I should return the dress to. (I also sent pictures of how big the dress was as I was asked to ). The person who I was communicating with refused to let me know where to send the dress back and keept on repeating himself that… Read Full Review

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★☆☆☆☆

“Do not order from okdress. ”

Written on: 17/04/2016 by Waddellfl284 (1 review written)

Before I ordered my prom dress from okdress I read the returns policies to make sure that I could return the dress in case it didn't fit me well. When the dress came it was HUGE on me so I emailed the website saying that I would like to return it and asking which address I should return the dress to. (I also sent pictures of how big the dress was as I was asked to ). The person who I was communicating with refused to let me know where to send the dress back and keept on repeating himself that… Read Full Review

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★☆☆☆☆

“Awful! Never buy from this company!!”

Written on: 23/12/2015 by Fournierez235 (1 review written)

I bought a dress and when it came it was covered in marks as despite being custom made it was 6 inches too short! I had to pay another £15 duty VAT because they are infact base in china despite being a UK site! They are now refusing to give me my £145 back even though I have sent photographic evidence! After reading many other reviews on another website it seems many others have experienced the same!… Read Full Review

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★★★★☆

“Love my wedding dress”

Written on: 04/08/2015 by Hinat1943 (1 review written)

I bought a classic style wedding dress from this site for my November BIG DAY.The dress-WD9093 had good quality, since i'm conservative, this dress fits all my requires.The only downside - dress has long train, i hope it just touch the ground if possible… Read Full Review

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★★★★★

“I like my dress. It has good quality and fine fabric....”

Written on: 22/07/2015 by Allisonjj156 (1 review written)

I like my dress. It has good quality and fine fabric. I will buy dresses from this website again… Read Full Review

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★★★★★

“Just awesome”

Written on: 09/07/2015 by 144Gregory (1 review written)

I loved my experience with Okdress. I got the dress that i want at a price I could afford. The dress came the time suggested on the site and most importantly looked the way it said it would on the website. I would recommend this site ofcourse to anyone looking for dress for a ball, graduation or a wedding. You can find a lot of stuff here… Read Full Review

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★★★★☆

“Beautiful dresses!”

Written on: 09/07/2015 by SaniyahJordan (1 review written)

I ordered one white wedding dress for my best friend,she was so happy about this!I was thankful to this website,too!It was shipped and arrived in time... thanks again. I will recommend you to all my friends and family.I am considering to buy another dress for my birthday party,but I have idea which one should I chose,there're too many beautiful dresses,so I am a little puzzled… Read Full Review

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★★★★★

“Perfect!”

Written on: 29/06/2015

I kept an eye on my order status and when it was still processing after 15 days I sent them a message asking what was happening... Then I looked at the reviews, and started to panic. Everyone saying the dresses were awful and arrived late etc. we needed the dress for the 26th and it was already the 20th. I got a reply on the Monday after a chinese holiday weekend. They told me the dress was almost done and would be sent Asap. They also asked when we needed it by. I emailed back telling them… Read Full Review

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★★★★★

“wedding dress”

Written on: 16/06/2015 by elaine58 (1 review written)

after reading the reveiws i was nervous about how my daughters wedding dress would be delivery was the time okdress said it would be yes i was charged tax but it was only fourteen pound when the dress arrived my daughter opened the box and what a beautiful dress exactly how the picture was a couple of treads but apart from that when my daughter tryed it on it was beautiful thankyou ok dress one happy bride to be… Read Full Review

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★★★★☆

“wedding dress”

Written on: 09/06/2015 by Lisaal (1 review written)

My dress arrived today and is beautiful. Well made and fitted perfectly. It looks just like the photo. I had to pay tax- £13 - but expected that as they said I might in the small print. I'm really happy with my purchase and the time it took to deliver. I was apprehensive as some bad reviews but I can't pick fault with them at all. They also kept me fully updated,via email, throughout the entire process. … Read Full Review

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★★★★★

“I would like to say I was sceptical about ordering...”

Written on: 30/04/2015 by Blonde123 (1 review written)

I would like to say I was sceptical about ordering from outside UK, the dress arrived and was beautiful well made and fitted well to, customer service was excellent replied to all my emails, the only down side was delivery time was longer than stated, not a problem as I ordered well in advance. Thank you ok dress… Read Full Review

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★☆☆☆☆

“Verry disapointed”

Written on: 03/10/2014 by EmmaPittman1980 (1 review written)

Hello. I buy my wedding dress from okdress.co.uk, but I am verry verry disapointed. The dress is from a verry bad quality of material, the model is not the same, I want to return the product but the don't want to ghive me the money back. In a few words: the are selling bad dresses, bad quality of material and they are cheating the people. DON'T BUY FROM THEM ENITHYNG… Read Full Review

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★★★★★

“Delighted & Overjoyed”

Written on: 02/07/2014

I ordered a dress from this company, then after paying the money, started reading bad reviews and instantly regretted it. I even tried to stop my money going through my bank, without success. I was resigned to losing my money. But I HAVE to praise them. I told them I was getting married in a week and needed a rush order. I sent them my measurements. And ONLY a week later. One day before the deadline to fly off for my wedding. My gorgeous dress arrived. A perfect fit. I ordered the… Read Full Review

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★★★★☆

“Dress review”

Written on: 20/06/2014 by MeghanDalton (1 review written)

Firstly, the web address is misleading as it has .co.uk, I thought it was a uk based company but actually they are in china. I ordered a custmom fit evening dress on 10th June and it arrived on 18th June, which is AMAZING since they supposidly made the dress from scratch. It fitted like a glove, however it is 8inches too long and I have a wedding to attend in 3 days time so I will have to pay someone in the uk to alter the length. This leads me to think that the dress was NOT made from scratch… Read Full Review

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★★★★☆

“Custom fit Evening Dress”

Written on: 18/06/2014 by sony98 (1 review written)

This is NOT a uk based company despite having .co.uk in their web address do misleading. I ordered my dress on Tuesday 10th June and received it on Wednesday 18th June. It fitted perfectly but was far too long. I have a wedding to attend in 3 days so now I'm in a panic to have the length altered at an extra cost. Apart from that all's good. Customer service is slow and some of my emails were not answered. I feel that this was off the rack and not custom made due to the MASSIVE length… Read Full Review

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★☆☆☆☆

“Disgusted and appalled ”

Written on: 09/04/2014 by MeredithHartley438 (1 review written)

I am absolutely disgusted by this company and their attitude towards customers. I ordered this dress beginning of January and still on going into March. Firstly, the dress that came does not show the correct design pattern in the photo, but also the dress (which was a size 12) was too long and at least 2 sizes too big. When contacting the company, you could return the dress unless it was tailor made AND MY DRESS WAS NOT TAILOR MADE. It says in their returns policy that I could return if the… Read Full Review

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★☆☆☆☆

“Don't buy from here!”

Written on: 03/03/2014 by Pasty1992 (1 review written)

I brought a wedding dress from this site. The whole hem of the dress isn't cut straight and has a rip in it, I ordered a size 6 and it's at least two sizes to big and the website said it was a lace back and it came with a zip. After emailing the customer service team for a week they still haven't given me the returns dress and are only replying to my emails when they want to state it's been damaged in the shipping process! Even after seeing photos of the damage! I'm now out of pocket and 5… Read Full Review

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