Written on: 03/03/2014 by Pasty1992 (1 review written)
I brought a wedding dress from this site. The whole hem of the dress isn't cut straight and has a rip in it, I ordered a size 6 and it's at least two sizes to big and the website said it was a lace back and it came with a zip. After emailing the customer service team for a week they still haven't given me the returns dress and are only replying to my emails when they want to state it's been damaged in the shipping process! Even after seeing photos of the damage! I'm now out of pocket and 5 months before my wedding without a dress!
As rated by our community of reviewers
" Awesome as always " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More