Canadians DO NOT ORDER FROM NORDSTROM - slow & exspensive

Click here if this is your business
★★★☆☆
2.6 / 5
From 7 reviews
29% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Nordstrom Online - www.nordstrom.com

★☆☆☆☆

“Canadians DO NOT ORDER FROM NORDSTROM - slow and...”

Written on: 27/07/2012

Nordstrom online shopping for anyone outside of the US is TERRIBLE. DO NOT waste your time or money.

I ordered one dress.
It cost $20 to be shipped to me and now it will cost $35 to be returned. Buying and returning one dress from cost me $55. Imagine a store that charges you $55 just to try something on? and not to mention that it took 10 days to arrive, and the box was smashed and crumpled when it did.

While I do not expect free shipping - $55 is outrageous.

I will never, ever, order from them again. I am so profoundly disappointed and embarrassed to have squandered my money this way. There are so many other great online US retailers that ship to Canada like LL bean and Lands' End - that it's shocking that their system is so bad.

  • one dress

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review