Written on: 15/11/2013
I placed an order for a description of "black leggings" and "brown leggings" from the sales section of the website. These arrived and were labelled "maternity" of which no description was shown on the sales section of the website. As a good will gesture nothing was offered to send the regular sizing due to NEXT's false advertising and the causing of much inconvenience to myself. But I can clearly see that lack of customer service is an issue. NEXT have promised to correct there sales section of the website....but after 4 days,still no change!
As rated by real users
" New store in London - Oxford St - nothing in my size " Read More
" Service " Read More
" Faultless service, lovely products " Read More
" Great product at nice price " Read More
" Terrible customer service. " Read More