Worse than awful

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★★☆☆☆
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17% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk

★☆☆☆☆

“Worse than awful”

Written on: 01/10/2013

Easily the worst website I've ever bought from. No idea why they insist on doing a credit search if you're paying by credit card, and slightly annoyed about it. Their system couldn't find my address, so I had to enter it manually, which was fine - eventually. Took me a while to work out where the option for doing that was. Delivery appalling too, still hasn't arrived. Definitely won't use again, and would avoid like the plague. Don't use it. If you must shop at Next - and their stuff generally is pretty decent - then either shop instore, or try the telephone option once you've picked what you want. that might be better - or it might be worse!

  • Suit, £140

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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