Written on: 03/04/2013 by Happyuk (1 review written)
I often order online, but I must remember NOT to use Next again!
I wanted to order and pay using a credit or debit card, there and then, but nothing came up. I also wanted delivery of all items together,so that I could send them as a present to friends in Canada. Unable to do that!(They don't deliver to Canada and I can't purchase on the Canadian website.) I clicked delivery for a Monday, but it looks as if I have one item coming on a Thursday and the rest on a Saturday in 2 weeks time!!
As somebody else said, if you go back on the website or change anything disaster strikes! It really is the most unfriendly website I have ever been on! Goodness knows what I will receive!
One girl I spoke to on the phone was very irritating, as bad as the website!
It is all such a shame that Next do not want to improve their website, as I have found that the clothes they sell are usually good quality.
As rated by our community of reviewers
" 1st class service & excellent prices " Read More
" Satisfied but difficult " Read More
" Misleading on line colours " Read More
" They only sent part of our order and it was the wrong item. They w... " Read More
Written by Bizymtmom
" Coggles/The Hut Group -customer service ruining great brands " Read More
Written by Ginahamo