Written on: 17/12/2012
This is the second time I've ordered something to be delivered to the store for collection and the second time the order hasn't arrived and no one can promise me it will arrive.
They are happy to take your order in the hope they have the item to send out to you but the idea that it's reserved for you is total rubbish. The customer service team seem to suggest it's luck whether you or someone else get the order and the team in India you speak to tell you that "yes the item will definitely arrive when stated". All a load of buloney to keep you stringing along, don't believe a word of it.
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