Rubbish!!!

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk

★☆☆☆☆

“Rubbish!!!”

Written on: 21/07/2012

I ordered items for store delivery, was told they would be available to collect 6 days later & to wait for a comfirmation e-mail. Well, no e-mail a week later, so I call customer services - total waste of time & money, as they had no idea when it will be available! It's now been nearly 3 weeks since I ordered, & no contact whatsoever. Still waiting!

I was also made to open a credit account. It said my credit limit was £600, by the time they send my statement 2 weeks later, it had been increased to £900???

I'm going to close the account next month. I don't trust them at all.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review