Written on: 21/07/2012
I ordered items for store delivery, was told they would be available to collect 6 days later & to wait for a comfirmation e-mail. Well, no e-mail a week later, so I call customer services - total waste of time & money, as they had no idea when it will be available! It's now been nearly 3 weeks since I ordered, & no contact whatsoever. Still waiting!
I was also made to open a credit account. It said my credit limit was £600, by the time they send my statement 2 weeks later, it had been increased to £900???
I'm going to close the account next month. I don't trust them at all.
As rated by our community of reviewers
" Terrible Customer service and return policy " Read More
" Fast respond and delivery. Quality product. I recommend to all play... " Read More
" Great Price " Read More
" Quality of Clothes Horrible - Refunds Are Nonexistent " Read More
" Not bad " Read More
Written by amiroussa