Poor customer services

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Next www.next.co.uk

★☆☆☆☆

“Poor customer services”

Written on: 26/11/2011

First order, paid for goods upfront on recieving them found to be too small so returned to store which was fine afew days later had a comfirmation email saying goods recieved and payment refunded back to card great i thaught !!!!!Just recieved my monthly statement recharging me for goods that were returned and thrown in a delivery charge toboot UNBELIEVABLE !!!! having a nightmare with customer services been told looking into it, I only ordered online as didnt have what i wanted in store didnt want an account WON'T ever order from there online again BEWARE !!!!!

  • childs Chinos

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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