Terrible delivery & worse customer service!!

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bob2002's review of Next www.next.co.uk


“Terrible delivery and worse customer service!!”

Written on: 07/10/2011 by bob2002 (1 review written)

Lampshade ordered was dumped outside my flat without me signing for it....this has happened before and items went missing - advised them not to do this.
It took over 8 weeks to get my account refunded.....latest item is now lost and have to wait for investigation......
Furniture never arrived Tuesday - rang to re-schedule - advised me Friday....well it never arrived because Customer Services, even though confirming new delivery date and time were actioned, never actually was.
It's now coming Monday - a week later than I should have had it.
Won;t use them again!!!!!!!!

  • Mango Furniture

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