Great range of products & delivery

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★★☆☆☆
2.3 / 5
32% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

AdelinaSandro32's review of Net-A-Porter www.net-a-porter.com

★★★★★

“Great range of products and delivery”

Written on: 04/07/2014 by AdelinaSandro32 (1 review written)

Net-a-Porter has very large selection of different premium brands and products to choose from. The delivery has always been on time and it is very easy to return the items. In UK the same day delivery is excellent. Products have enough information provided and the presentation of the products applies to the actual products, which you receive.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Boogyanne's Response to AdelinaSandro32's Review

Written on: 15/12/2014

I couldn't disagree with you more! I have been a very good customer with NetaPorter for many years. The new Next Day delivery is ridiculous as it only offers the same service that you got with the original £5.95 delivery charge. What's more, Net a Porter are pocketing the difference in the charge as DHL give next day delivery as standard. Net a Porter are a few pounds more expensive than other sites marketing the same items so they are taking the right royal piddle really. I am disgusted! There is absolutely NO customer loyalty. I am guessing you are fairly new to Net a Porter, who in my opinion are heading for a mighty big fall!

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