just don't buy there

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Nelly - www.nelly.com

“just don't buy there”

Written on: 14/10/2013

I will never ever buy there any more. It is awful!!!

I tryed many times to make an order because i liked the stuff. But from 10 times ordering i got only 3 orders without big troubles. Several times I got my delivery to the wrong address. Then I was not at home and they send my order back even without contacting me! They didn't care and were very unfriendly. Another time i made a purchaise and over 2 weeks when i was asking were is my order they told that it is sold out. Nelly.com is a trouble. I buy a lot online but THIS attitude i meet first time. Without a big investor behind them they will not be able to survive.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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