Written on: 29/07/2014 by 3rdTriumph (1 review written)
Buyer beware Avoid this company.
My experience with this company is that whilst their products are generally good quality the customer service is shockingly bad.
I found a NYC Schott Leather jacket cheaper on line £262 vs their one which was £299. I sent the web hyperlink and was sent an email which dismissed my claim stating that it was not the same jacket.
I sent numerous emails as I was determined not to be dismissed out of hand. Approx 5 emails later they conceded that yes it was the same jacket however they would not honour the price guarantee as it was not a protective item of clothing - I should read their terms and conditions.
At this point I lost interest however a few months later I saw that they were advertising the same jacket on a youtube post stating if you can find this jacket or anything on their website cheaper elsewhere then they would beat it.
One email later they said they would take the post down.
Don't buy from this dis reputable company.
As rated by our community of reviewers
" Great service " Read More
" As promised " Read More
" Rude and careless customer service representative " Read More
" Quality lacking in all departments " Read More
" Stay away or enter at your own risk " Read More