Absolutely shocking service! AVOID!!!

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Hay19pink's review of Miss Selfridge www.missselfridge.com

★☆☆☆☆

“Absolutely shocking service! AVOID!!!”

Written on: 03/02/2014 by Hay19pink (1 review written)

Ordered on Xmas day 2013. Package arrived but I wasn't home. Attempted contact with the courier 3 times, each time a CHILD answered the phone and was unable to tell me when to contact/ provide alternative number. As a result my parcel was sent back. I have received 3 confirmation of refund emails dated the 17th and 23rd of jan (x2), but still have received no refund. Livid. Something needs to be done.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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