Rude & careless customer service representative

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Menlook - www.menlook.co.uk
★★☆☆☆
1.9
24.0% of users recommend this
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Guest's review of Menlook - www.menlook.co.uk

“Rude and careless customer service representative ”

★☆☆☆☆

written by on 25/02/2017

Put much higher price then you actually paid for the item on custom declaration form , and they put this wrong price in Euro. As a result US custom put high duties. DHL hold the package, calling to customer service gives you impression that company run by the rude and careless people,who are definitely ruining the reputation of Menlook. Advertised 20 % coupons impossible to apply . Reading all recent reviews will give you one advice - just avoid business with Menlook. Or may be you are looking for the headache? ! Whith so many choices, Menlook will be at the end of the list. Just quick apologie of the customer service representative would avoid all this dissatisfaction ,but she choose rudeness and demonstration of the power. Will this impove company performance in any way? Bad experience !!!

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