written by HaydenGordon on 01/09/2015
i ordered three pairs of jeans to only get one, i informed menlook and the asked if my parcel was damaged which i said no to (being honest) they said they looked into this and the parcel weigh being sent was 2.3kg so i must have got three pairs of jeans, i again said i got one, they then sent a picture of two pairs of jeans in a box and said this was my orders claim that was that and they could take my order no further, shocking service and if i had lied and said the package was damaged would they have given me the other two pairs?
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