AVOID

Click here if this is your business
★★☆☆☆
2.2 / 5
31% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

d352's review of Menlook - www.menlook.co.uk

★☆☆☆☆

“AVOID”

Written on: 09/09/2013 by d352 (2 reviews written)

Awful shop, avoid shopping here. Did not ship item, after one week and sending several e-mails they only replied that there was a mistake on the website and they did not actually have the item. They did however deduct the funds from the credit card and refund takes ages. I wonder if we didn't email them ourselves, they would have even contacted/refunded us.

For a website selling premium/luxury items customer service is a key - which they clearly lack. Avoid shopping here like the plague - MUCH better alternatives out there.

  • Bag - 500 GBP

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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