Written on: 09/09/2013 by d352 (1 review written)
Awful shop, avoid shopping here. Did not ship item, after one week and sending several e-mails they only replied that there was a mistake on the website and they did not actually have the item. They did however deduct the funds from the credit card and refund takes ages. I wonder if we didn't email them ourselves, they would have even contacted/refunded us.
For a website selling premium/luxury items customer service is a key - which they clearly lack. Avoid shopping here like the plague - MUCH better alternatives out there.
As rated by real users
" Refund system is appalling " Read More
" Fast and simple " Read More
" Great service, quality goods " Read More
" I love your jumpers, they always fit perfectly and your service is ... " Read More
" Am very pleased with both service and garments. Woolovers were ext... " Read More