Written on: 06/08/2013 by Rlorand
Terrible customer service... They sent the wrong suit... They charge you $50 re-stocking fee for their mistake... I just wanted to exchange for the right suit, however, the rep tried to say that this wrong suit was what I had ordered...
The online photo shows the suit that I wanted, however, they sent a similar suit but it doesn't have the detailing that denotes a Tuxedo (Formal Ware), which is what I wanted... The Rep was rude and un-professional... I have bought shirts from them in the past, without a problem, however, this experience has ruined any chance of future purchases from me... There is no excuse for customer dis-respect... I will not buy from them again...
R. L. Jackson
PS - I looking for places online to post this review... I want to warn as many of thier potential coustomers as I can!!!
As rated by real users
"Unhappy holiday!" Read More
"RI has never disappointed me" Read More
"Best site for buying Kanken bags" Read More
"Appalling and Unhelpful Custom..." Read More
"What has gone wrong with Brand..." Read More