Terrible customer service - Do not buy from them...

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Rlorand's review of Men's USA - www.mensusa.com

“ Terrible customer service - Do not buy from them...”

Written on: 06/08/2013 by Rlorand (1 review written)

Terrible customer service... They sent the wrong suit... They charge you $50 re-stocking fee for their mistake... I just wanted to exchange for the right suit, however, the rep tried to say that this wrong suit was what I had ordered...
The online photo shows the suit that I wanted, however, they sent a similar suit but it doesn't have the detailing that denotes a Tuxedo (Formal Ware), which is what I wanted... The Rep was rude and un-professional... I have bought shirts from them in the past, without a problem, however, this experience has ruined any chance of future purchases from me... There is no excuse for customer dis-respect... I will not buy from them again...
Sincerely,

R. L. Jackson

PS - I looking for places online to post this review... I want to warn as many of thier potential coustomers as I can!!!

  • Black Mandarin Tuxedo Single Breasted Suit $149

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