Unbelievable!!!

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Guest's review of Men's USA - www.mensusa.com

“Unbelievable!!!”

Written on: 13/06/2013

My fiance' ordered his suit for our upcoming wedding from this place. After a week I asked him when it would be here and he realized that he had not heard from them. When he called he was told that they didn't have what he ordered. Why wouldn't you contact someone if you don't have their order? So, he picked another suit. When the order arrived we were stunned. Whose order is this? The suit was a different color and style! And why wasn't there an invoice or any other information in the package? Needless to say, we were very shocked and disappointed. We feel like we have dealt with a street hustler. To make matters worse the representative asked him to keep it for $50 less. Why would we do that if the suit is for a wedding, not for random wear? Besides, why would they have trouble sending a "black" suit? This is a standard color, get with the program please. Since then he has not had any response to his emails. They have tarnished our wedding experience with their lack of attention to detail and unprofessionalism.

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