Should have known

Click here if this is your business
Marisota - www.marisota.co.uk
★☆☆☆☆
1.3
13.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Griffithqy211's review of Marisota - www.marisota.co.uk

“Should have known”

★★☆☆☆

written by Griffithqy211 on 21/02/2016

Stopped buying from Marisota a few years ago because of poor customer service, but saw some really nice clothes and decided to rejoin. Was delighted to see they do next day delivery. Well, that's what they advertise. I don't know where you have to live or what you need to do to qualify for that.Apparently somewhere there is a button you need to click to indicate that you would like the fast delivery...
While many companies manage to deliver next day, even to far far away places like Scotland!, Marisota cannot do that. Perhaps because it is so very very very far away they also cannot pick the order on the day of purchase, not even if you order early in the day. So now I know that it could take a maximum of SEVEN days, no minimum mentioned.
Should have known better - no interest in customer, no service, all I can hope is that if/when the items finally arrive they will be as nice as they looked

  • Various shirts

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0