No customer service skills

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of M And M Direct - www.mandmdirect.com

“No customer service skills”

Written on: 21/05/2013

Customer services really need to be a lot more competitive I have no problem in excluding your services and to review my experience. I have been trying to place an order a few times last night and a few times this morning the website directed me to more shopping because of a problem.

I tried again this afternoon and the promotion for spend one hundred pounds and get twenty off plus returns and delivery was not there. I called and was told quite matter of fact that the offer had ended at 1030 I tried to explain that I tried for hours I was told I should have called in?!!!!!!!!!!!!!!!!!!! Do what ? Please I am not that desperate to give you business

Please be aware sizes are not the same as the high street and you will have to pay for returns!

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