Staff not helpful

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Guest's review of M And M Direct - www.mandmdirect.com

“Staff not helpful”

Written on: 26/02/2013

I bought a pair ugg boots, I have quite a few pairs off uggs and every pair I have is a size 3 1/2.
I ordered these boots in the size I always have, and found them to be to small, sent them back and ordered another pair,
Was told I would recieve an e-mail to say when they had revived the boots back,
Sent boots back on February 19th, waited till Feb 25th, no e-mail had arrived. So called them direct,
Spoke to a girl who said they received the boots back on Feb 22nd, and that I would get an e-mail to say they had receiv them and money would go back into my account in the next three to five days,
No e-mail arrived yesterday, so have made yet another phone call today , to be told by someone else that they have not yet revived the boots back,
So who is telling the truth,
Now I have been told I have to wait for an e- mail when they recieve them back
I Will never shop with them again, . And some can't even do their job properly .

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