Collect plus returns service - Supposed to be/ An utter Joke

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of M And M Direct - www.mandmdirect.com

★☆☆☆☆

“Collect plus returns service - Supposed to be/ An...”

Written on: 23/05/2012

I returned 2 items using the pre paid label on 14/05/2012 and according to the couriers website the item was delivered to MandM warehouse on 16/05/12. On 22/05/12 still no refund so they now got to chase it up. Cant see why because i returned another item by Royal Mail on the same day which arrived the same day as other order and was refunded on 17/05/12. I will never order from these again.

  • 2 Jackets

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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