never buy anything from this site again

★★★★☆
4.3 / 5
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of LoveClothing.com - www.loveclothing.com

★☆☆☆☆

“never buy anything from this site again”

Written on: 08/12/2011

I have place the order long times ago,but they still send me the clothes,and even not in touch with me ,I send mang E-mail.but it did not work.i am vey worrid,and i am afraid I was dupery.

  • 125

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

Loveclothing's Comment

Written on: 14/02/2012

Hi there,

We are very sorry to hear about your bad experience. 99% our customers are extremely satisfied with their purchase but naturally we want this rate to be 100%. One of our customer service advisors would be keen to talk to you about this, as we are continually looking to improve our procedures and avoid instances like this.

As an apology for this it would be my pleasure to issue you with a free £20 voucher to use towards your next order. Simply contact me at amy@loveclothing.com with your order details so I can see exactly why the problem with your order arose, investigate your case thoroughly and also issue you with your complimentary £20 voucher to use on loveclothing.com.


Regards,
Amy
Love Clothing

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