Terrible Customer Service

Click here if this is your business
★☆☆☆☆
1 / 5
From 1 review
0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of LazyGrow - www.lazygrow.co.uk

★☆☆☆☆

“Terrible Customer Service”

Written on: 29/08/2013

After buying 2 Lazygrows (£69.99 each + delivery) as presents I decided to buy one for myself (£again £69.99 + delivery). It arrived and all was fantastic until I'd had it for around a month when the crotch came apart, I tried to return it and sent a photo to the company only to be told "Clearly the picture you have shown us can not have been caused by general use". This is absolutely untrue and totally out of order. I then looked at it against the previously purchased ones and found, different material, different size from one of the previously purchased same sized one, the pockets were in a different place. Quite clearly they had changed their material supplier.

BEWARE I would NEVER buy from the again!!

  • £69.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review