No Problems with Laura Ashley Online

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★★☆☆☆
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From 7 reviews
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  • Customer Service

  • Quality of website

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DementiaDiva's review of Laura Ashley - www.lauraashley.co.uk

★★★★☆

“No Problems with Laura Ashley Online”

Written on: 13/08/2012 by DementiaDiva (2 reviews written)

I came across a pair of grey highgate trousers in store but they didn't have them in my size. About a week later I was in a different Laura Ashley store where they did have them in my size but not my length - at 5'5" I am considered 'short'!

The assistant in store did try her best to help but I think their internal ordering system must a be quite complicated so I decided I would prefer to order online myself from home. Paid £4.50 for standard delivery when I ordered on Sunday afternoon - Goods arrived on Thursday.

The thing which would have made my experience better would have been the store actually carrying my size and length in the first place as it would have saved me £4.50 in delivery costs but as far as my online ordering experience goes I honestly couldn't fault it - Also, the trousers are lush, really soft and a great fit ... for a shortie!

  • Grey Highgate Trousers £70

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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