Written on: 13/02/2012
Part order despatched with customer services stating remainder would be received within 5 days. Incorrect - subsequently told no longer available Waited 15 days for refund. Part order received and returned. Told refund had gone through - wrong it had not. Still waiting.
Unable to speak to a manager. Customer services abysmal and company should not trade online. Avoid at all costs.
As rated by real users
" Great workmanship nd service " Read More
" Not all its cracked up to be " Read More
" No Returns " Read More
" My first shopping experience at Kanken " Read More
Written by SylviaChuang
" Great wool sweaters! " Read More