Size Problems

Click here if this is your business
★☆☆☆☆
1.4
14.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of La Redoute www.redoute.co.uk

“Size Problems”

★☆☆☆☆

written by on 11/07/2012

I placed order with Laredoute twice and twice I received wrong size!!!! They have big problem with the sizes, they admit it but do not correct!
I based my choice on their Size Guide, which appeared to be wrong. When I spoke to their customer service it has been acknowledged.
If you order with them, call them first to confirm the sizes!!!

I am very disappointed, after the first time I decided to give them another chance....but no more.
Good Luck!

PS Prices are good

  • Coat

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mandjg's Comment

Written on: 16/07/2012

Hi,

I am sorry to hear you you experienced problems whilst ordering from La Redoute. We have been working hard to try and correct the sizing issues and are confident that this has been resolved for the Autumn/Winter 2012 collection. If you wish to discuss this further please do not hesitate to contact me at [email protected].
Kind Regards
Amanda Grice
La Redoute Customer Care Team Manager.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mandjg's Comment

Written on: 16/07/2012

Hi,
I am sorry to hear you have experienced problems with the size of some of the items you have ordered from La Redoute, however, we have been working hard to correct this problem and we are confident that this has now been resolved for the Autumn/Winter 2012 collection.
Should you wish to discuss this further or if you require any assistance please do not hesitate to contact me at [email protected].
Kind Regards,
Amanda Grice
La Redoute Customer Care Team Manager

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0