Koovs Reviews - www.koovs.com

Click here if this is your business
★★★☆☆
2.9 / 5
24
50% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Koovs - www.koovs.com - Ask a question now

Media Gallery for Koovs - www.koovs.com

Koovs - www.koovs.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Horrible no service. ”

Written on: 27/08/2015 by IrelandManning (1 review written)

Wrong size has arrived. No one responds on mail or phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Hi, I am an online shopper. I regularly use...”

Written on: 24/08/2015 by JaelynnDaniel103 (1 review written)

Hi, I am an online shopper. I regularly use flipkart, amazon, myntra, jabong, snapdeal, etc. This is the first time I used koovs and I was totally pissed-off. I've placed an order on Aug 03, 2015 and I received the confirmation mail from koovs on the same day. And on 05-AUG-2015, I received the product shipment details from koovs. Its been more than 20 days now and I haven't received my order. I have called them 4 times including today. Every time I call the koovs customer care, I will… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Cheaters and Worst customer service ”

Written on: 14/08/2015 by twinkle2688 (1 review written)

I had ordered a shoes from KOOVS. The size did not fit me as the size they offer is not as per the market size. They do not have a proper return policy. Its been 10 days I am calling them there is no response, also I had written a mail and there was no reply there as well. This is a harassment shopping in KOOVS, and i do not need the product anymore but they do not have any way to be connected with them. Don't carried away with the fancy website. Your mental peace is more important and the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst way to lose your money. I hate koovs ”

Written on: 12/08/2015 by 75Hamilton (1 review written)

They have this amazing sales with unreasonable prices to fool people and I fell for it twice. Bought a mobile case which was broken when it was delivered and purchased a golden chain which was broken and rusted when it was delivered. And don't even think about returning cuz they never pick up their calls and reply to your mail. Don't fall for their pretty website and pictures… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kumkum2688's Comment

Written on: 14/08/2015

The worst customer service i have ever received. I had ordered a shoes from Koovs, Firstly I wanted to exchange the size as the size the provide is different than the standard size.
They don't have any proper return policy, Their customer care no is never reachable also no revert on E mail.
This is worse harassment i have come across in online shopping at KOOVS!!!

This is a lesson I would like to pass on to the viewers just to be alert while shopping from KOOVS.


Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Give me my money”

Written on: 02/08/2015 by JaidenBarr1965 (1 review written)

Someone from customer service, please listen, I have a something to say, Its been 30 days since my initial mail request, 10 mails and 4 calls and I am still waiting for money refund. I will never do the mistake of placing an order on Koovs again (even for my quarterly purchase for which I have spend Rs. 15000 on Myntra). And will never recommend Koovs to any of my friends...Never, never... Promise. Please forgive me this time and settle the account... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Pathetic customer support”

Written on: 30/03/2015 by jaspreet199 (1 review written)

I received a product which i did not like and requested for a return. They do not have online return so only options left are call or email. I sent out an email and i have not received any reply them from last 10 days even after another reminder on the same email telling about the pathetic customer support. Then i started calling them and most of the time you cant reach the customer care executive.The call was in waiting for around 20 minutes most of the time. When connected,they just told… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor service”

Written on: 18/12/2014

I've ordered a few items from koovs and evrytime the service is really poor. The items gets delivered weeks later and there is no way I can track my orders. Even after logging into my account all my orders (recent and old) says "in progress". And it never gets updated. They don't reply to emails and the call operators are not helpful at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“PATHETIC & HORRIBLE EXPERIENCE WITH KOOVS.COM”

Written on: 17/12/2014 by Keating419 (1 review written)

Hi, My name is Shilpa. This is in regard to my order no. 909653. let me start this from the beginning.I placed this order on 13th december 2014.I called the customer service center to know the status of my order.i spoke to an agent who gave me a no. (99718175555) to call to check when can i expect this order.i called on this no. around 4 pm on 15 dec and spoke to Tauheed who was rude,his language was so disgraceful and crass,he informed me that the system is down and he will not be able to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“horrible experience!!”

Written on: 22/08/2014 by vySharp255 (1 review written)

If u love your money.avoid koovs!.I ordered a bag .was so excited to get it.the delivery came very late.but it was fine. No biggie .I opened the bag to see some horrible red marker marks at the back of the bag.though they are a little faint but they can’t be missed. I called to complain immediately and this is what I was told. "This is rather a long procedure .we will send r people for the pick up within 6-7 days.then inspect the product which will take 2 days.then we send the order for your… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible ”

Written on: 06/08/2014

A horrible experience ...weird customer service...the chat is like a recorded message..call them up and after frequent hang ups you get to speak with someone with horrible accent and no sense of what he is doing. Ordered a timberland shoe.. 1.The ize chart was not correctly prepared 2.The shoe was too large for me 3.I am still waiting for the return pick up even after a week of raising a return request.Tried reaching their customer service but got the usual apologies and hollow… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Experience with Koovs was pathetic”

Written on: 06/08/2014 by Isaiass440 (1 review written)

Koovs, do not have a money return policy which other shopping websites are offered. Even you can not check the product while delivering. I bought night wear and found that its fabric is not good. Immediately I call the customer care, but they replied that "This product falls in the lingerie section since no action will be taken". In the future, I'll never purchase the product from Koovs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Pathetic Experience with Koovs ”

Written on: 04/08/2014 by R_Maahi (1 review written)

Koovs, do not have a money return place which other shopping websites are offered. Even you can not check the product while delivering. I bought night wear and found that its fabric is not good. Immediately I call the customer care, but they replied that "This product falls in the lingerie section since no action will be taken". In the future, I'll never purchase the product from Koovs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Satisfied from Koovs”

Written on: 06/09/2012

Koovs promises to deliver in a week, mostly they deliver in three days max. Many times I have placed an order at 5 a.m., to receive confirmation that it has been shipped within 3 hours and I get the product the next day (and I live several states away). And there is no shipping fee, even for COD on the most insignificant order. I am a regular online shopper and have experience with Koovs, Jabong, Fashion And You, and lately Pepperfry. The one I would unhesitatingly rank #1 is Koovs. Their… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“koovs is good”

Written on: 05/09/2012 by komal.band (1 review written)

Hi my name is komal I have a suggestion for koovs They should introduce some collection for mens also They should keep more variety in women’s jeans of latest fashion and more of the discount coupons too, so that the customers can be attracted more and that too with international styling and keep discount inn debit card users too, i personally use debit card and more COD option, so please keep discount coupons so that we can buy a wholesome of clothes and accessories. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“very good website”

Written on: 29/08/2012 by niceone1 (1 review written)

I do not know about others, but i am very satisfy with the deals and products of Koovs....its been only 6 months i have joined and i have taken more than 100 deals and the satisfaction level is 100% in each of them....i have recommended many and they are also very happy with snap deal....thanks Koovs and keep on getting deals like this in future... I have also joined in competition posted on website, I am very happy the feature are included … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“first impression is last”

Written on: 22/08/2012

Hello Folk, i would like to share my experience with Koovs when first time i am shopping from Koovs in my mind i thought is this site best or wrost but t taken the risk and placed the first order of INR 550. after 2-3 days i received the product.and guys when i saw my shirt n tee shirt i just fall in love with Koovs. everyone in my class watching me n asking for the sirt. Now lets be serious n I am telling u why i like Koovs. 1)Because they are making their own design not like any branded… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“could be better”

Written on: 21/08/2012 by rimmisaxena (1 review written)

I went to website online and found a nice kurti but was unsure of the fabric...There is an online chatting option available in which I posted the enquiry.... I got a reply after 15 long minutes and that too, the reply was"Hio, How may I help you today?" I asked the person to answer my question. He started giving me vague answers like "It is free size, very comfortable etc". I again requested him to answer my question and atleast read it properly... He asked me to call on customer care or… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ Koovs is amazing ”

Written on: 16/08/2012

I always see t-shirt as a "speak your mind" attire, though t-shirt culture is not very popular in Most of the India. Few years back, I read an article in Mumbai daily about online t-shirt ventures. I went through those online portals and found this one most impressive. I’m a regular online shopper and always game for buying from new ventures especially when they offer real good deal. So, at that time I decided to give this site a try and ordered a t-shirt "Wrath of Shiva". When I received… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Replaced the damaged Product without any enquiry ”

Written on: 14/08/2012 by vinay1 (1 review written)

This is my first review on this site. I am writing this review because I have had really nice experience with Koovs. I bought from this site a neck less for my loveable wife and the price was lowest among all the sites and the stores. I got the delivery within 2 days and I was very happy with the service provided by them. When I received Product was it was damaged during transport, so I raised a request about this and asked for replacement. And after 2 days only I got the new item without… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“first experience with koovs”

Written on: 13/08/2012

I m happy to say at Koovs site I had never come across at a very low cost for a branded product. I had brought Daisha Necklace Set Studded With Kundan & Stones from Koovsl which was worth rs.22,00 we can purchase branded products they have a great collection and the best part is with low cost.. In future i would love to shop with Koovs i have also informed all my friends about my experience... I appreciate their sales & customer care executive exactly understand customer needs & they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview