received faultly goods

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★★☆☆☆
1.9
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Clarke140's review of Kids Cavern

“received faultly goods”

★☆☆☆☆

written by Clarke140 on 15/11/2016

Order was received later than expected and an item was damaged, impossible to get in touch with representative on the phone and they don't reply to emails. When i did eventually speak to member of staff she was really very rude, practically accused me of damaging the goods myself, informed me i could return but it was very likely they would return them to me as it had been 5 days since i received them.I asked for a manager/owner to call me back, that never happened.Paypal refunded me eventually but it took awful lot of time sorting that out. I hope customers start shopping else wear at more reputable companies as these guys are conning a lot of people according to the reviews online.Wish i had seen them before i ordered.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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