Do not use this site, it's fake

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Karen Millen - www.karenmillenukoutletes.co.uk

★☆☆☆☆

“Do not use this site, it's fake”

Written on: 15/06/2013

I foolishly ordered a "Karen Millen" dress from what I thought was a clearance site. I spent over £100 for this dress for a wedding. When it arrived, it is a cheap copy, appalling quality. I contacted the website via their contact page, no response. I then managed to find an e mail address for a jenny chan and requested an address to return the dress for a refund. She replied by suggesting that if i bought another item from one of their other "outlets", they would replace the original garment when they shipped it! i refused and they then said that i could either have a 20% discount on one of their other websites and a "free" replacement of the original, or a 20% refund on the original and i could keep it!!! I refused again and insisted on a refund in full and that is when i stopped getting replies. I have now put in a compaint to Tradin Standards and also reported them to action fraud, run by the police. Top tip. if there is no e mail address on the website contact page, DON'T USE IT.Also note the spelling of outletEs on this website. Don't get ripped off like i did

  • "karen Millen" dress £93 + shipping

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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