Written on: 28/01/2014 by Stef1541 (1 review written)
I ordered two sweaters from Joules in October. They were nice, but not quite my style so I returned them. About a month later I received a $43 bill from DHL for import duties for $200 in sweaters that I returned. The fact that you might have to pay such duties is disclosed in very fine print that no one reads. But it would seem that a more reputable company would include some upfront disclosure. Despite returning the sweaters, I still had to pay the fee.
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