Service - what service?

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  • Customer Service

  • Quality of website

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simmo1972's review of Joules - www.joulesclothing.com

★☆☆☆☆

“Service - what service?”

Written on: 20/12/2013 by simmo1972 (1 review written)

Ordered an item on line and received an email from paypal stating the order had been received but payment would not be taken until processed. No confirmation received from Joules themselves.


1 week later still no development. 2 weeks still nothing. During this time I sent 3 emails - after giving up trying to get through by phone - asking politely what was happening. No response received at all. Gave up and purchased elsewhere.

A terrible experience I will not be buying (or attempting to buy) from again.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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