Written on: 23/10/2013
I have never had such poor customer service. Their phone numbers do not work, they won't answer emails and the order is incomplete. And the one time I did manage to get through to customer service it was largely dissatisfying.
When I ordered some wellies for my daughter it said nothing about a backorder and when the order arrived minus them I inquired and they said they were backordered. But no time prior to this had they informed me of this.
Beware! Their clothes are lovely but are not worth the aggravation!
As rated by real users
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