Will not be using again.

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★☆☆☆☆
1.3 / 5
4% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Joules - www.joulesclothing.com

★☆☆☆☆

“Will not be using again.”

Written on: 17/12/2012

I ordered 3 items from Joules which were going to a Christmas present.I had to send them back to exchange for a different size.I patiently waited 10 days for any correspondence & received a refund but no exchange confirmation. I waited another 7 days & contacted the 0845-premium rate number for customer services, I tried 3 times, waiting up to 10 minutes each times only to be told my items were now out of stock & wouldn't be available.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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