Shoddy goods & customer service

Click here if this is your business
★★☆☆☆
1.6 / 5
16% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Jacamo - www.jacamo.co.uk

“Shoddy goods and customer service”

Written on: 11/05/2013

I ordered several pairs of cargo trousers, when the order arrived the trousers were not wearable, the goods stank of "mothballs" and were not folded just screwed up.

The goods were returned and regretfully customer service is a total shambles and I am trying to have the account I did not ask for closed. Worst still every customer advisor has a different idea as to how goods are handled on return.

Worst online goods I have had the misfortune to receive.

I will NEVER use this company again.

  • £88.00

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit jacamo.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
jacamo.co.uk