My first order with them left me promising to never use them

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Jacamo - www.jacamo.co.uk

“My first order with them left me promising to never...”

Written on: 22/10/2012

Placed my order at 6.00am on a Wednesday with next day delivery, it didnt arrived the next day after taking the day off work so I had to take another day off work to accept the delivery on Friday. I opened the goods and tried them on, they were massively over sized to the point that the waistline was 4 inches out... and the legs widths were ridiculous to the point that my size 10 feet could fit inside the leg when flat on the floor. So Saturday I call their customer service to try and get my delivery charge back and to arrange a return but the customer service advisor told me that because the next day delivery and the 2 day delivery are the same price that she could not refund the delivery cost, this was my first experience with this company and its definitely my last.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit jacamo.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
jacamo.co.uk