Written on: 09/10/2012
I have never written a review before but I feel the public should be warned about this company...I tried purchasing some clothes for my fiance yesterday and basically got my time wasted by staff who chose to lie to me.before going on to their website i had no clue that it was a credit only company,since i do not purchase anything on credit I would not have bothered with registering or ordering any stuff...while trying to checkout and pay for jeans worth well over £100,the process came to a halt and after calling to enquire what the issue was,their ridiculous customer service rep goes ahead and tells me that they cannot trace me through their credit checks...
"ahhhh,who gave you permission to do that??did i ask for credit?? and you can't trace me because i DO NOT do credit!!!If you had called my bank,they would have told you I had well over £3000 in my debit account and I have not taken any loans from them!!!"
but alas,they wanted to give me some credit and rip me off!!so after being told to wait for my account to be restricted to cash only,which never happened!!! I decided there are way too many companies in the world selling big size mens clothes with better service. I might not have purchased anything at the end of the day(Thank God),but that was an epic waste of my time and amounts to false advertising on their part...company policy should be made clear to the public.People ought to know that this company is very unclear on their sale policies and possibly for a very good reason...overcharging people!!!
As rated by real users
" Good products, awful customer service and very slow refunds " Read More
" Excellent Service! " Read More
" 2 weeks and still waiting for my order! " Read More
" Great products, great website, great customer service. " Read More
Written by neil3965
" This company SUCKS..... " Read More