EXPENSIVE TAT

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Jacamo - www.jacamo.co.uk

“EXPENSIVE TAT”

Written on: 22/05/2012

I bought my wife an eternity ring for christmas 2010 cost £360.last week,just 18 months later, one of the diamonds fell out and was lost,after contacting jacamo and waiting days for a return call which never arrived i called them back and was told that any item bought from them was only under warrenty for 12 months,the ring was then compared to a vacuam cleaner and a laptop for reasons i cannot explain.i then asked to speak with a manager and was told that he,the guy on the phone, had dealt with my enquiry as per their customer directive and i would not be allowed to speak with anybody else,have had to give it 1 star because 0 star is not available.so for the love of your God please dont buy this overpriced tat from this sham of a company.

  • 1/2 carrat, 9 carrat gold and diamond eternity ring. £360

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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