Written on: 29/03/2013 by sp099 (1 review written)
I paid for the goods in full, then proceeded to receive an empty box - I contacted the seller repeatedly to no avail
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- paints a much clearer picture of the activity he engages in.
I have asked for an explanation, and have received none. I have received no refund, but have spoken to the police who have said that they will fully investigate along with Trading Standards if no resolution is met soon.
The reality is, that he is doing this to a lot of people - he deliberately has the customer service number on the website set to automated message so no one can speak to him directly - then if you try to email him, he simply won't respond.
Furthermore, everyone should read the Terms & Conditions outlined on the website - effectively he his trying to trap the buyer into losing his money if anything goes wrong with the transaction.
All in all, it's better to completely avoid this seller - in the case that you find yourself in the situation I am in (paid money, and received no items) go to ANY lengths to get your money back. Contact bank, contact local authorities and contact Trading Standards - ultimately, this man is accountable for the activity and despite the fact that the internet gives him some screen of anonymity, he is not invisible to the law enforcement.
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