Avoid thie Company

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★★★☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

vectisjon's review of I Want Pants www.iwantpants.com

★☆☆☆☆

“Avoid thie Company”

Written on: 07/07/2012 by vectisjon (1 review written)

I had used the company previously and was satisfied with the service. At end of April I placed an order for around £41, and received an acknowledgement by email. After 2 weeks of hearing nothing I sent an demail and also submitted a comment on the online form. I heard nothing. I followed up again a week later, but still nothing. I phoned several times but the answer machine just says that they are too busy because their latest promotion is proving so popular. My credit card has been chanrged, but now over 2 months later still no goods. I have given them a further opportunity to respond with email etc but will be starting a dispute claim on Tuesday if I have heard nothing

  • Underwear, approx £40

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

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