Non existent customer service

Click here if this is your business
★★★☆☆
3.1 / 5
58% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of I Want Pants www.iwantpants.com

★☆☆☆☆

“Non existent customer service”

Written on: 07/02/2012

I recently purchased goods from this company and due to ordering the wrong size, I had to return the items.
After 2 months of trying to get through to them via email and telephone to be reimbursed, I decided just to return the goods with a covering letter and requesting a refund.
Another month later and more unanswered communications, I am still at the same brick wall.
A good company? No
Good customer service? No

Use this company at your peril!

  • Pants

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review